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Archive for the ‘Technology’ Category

SeeClickFix is undergoing routine system maintenance on Thursday, June 15, 2017 from 9:00 P.M. – 9:30 P.M. ET. The SeeClickFix website and mobile applications will be unavailable during the outage.

What does that mean for you? If you are a user of the “MyDecaturGA” mobile app or the “Submit a Service Request” button on the City’s homepage, the request portal won’t work during the 30 minute maintenance period. If possible, wait to make your request until after 9:30 p.m. so that it will go through without any issue.

MyDecaturGA

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googlefiber

Google Fiber will continue to work within the City of Decatur this month.  In addition to the underground utility work, they are starting to install aerial infrastructure and upgrading poles.  Below is a list of the aerial work over the next week.  Both the underground and aerial work will require lane closures/road closures in certain areas.

Residents are advised to remain vigilant as construction zones and traffic patterns change as work progresses.

Aerial Work: 444 Bridlewood Circle, 1370 Church Street, 143 Mt Vernon Drive, 612 Glendale Avenue, 243 Sycamore Place, 848 Sycamore Street, and 231 Coventry Road.

To learn more about Google Fiber, please visit google.com/fiber

Construction phone line: 877-454-6959

 

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MyDecaturGAPlease be advised that SeeClickFix will be performing system maintenance on Monday, November 23rd from 10:00 P.M to 12:00 A.M. This means that the MyDecaturGA mobile app and the web-based SeeClickFix request management system will likely experience an interruption in service.

If you find yourself needing to report an issue during that time, leave a voicemail message at 404-377-5571 and staff will assist you during regular business hours.

Haven’t downloaded the app yet? You can find it here:
iTunes:
https://itunes.apple.com/us/app/my-decatur-ga/id1017611883?mt=8

Google Play:
https://play.google.com/store/apps/details?id=com.seeclickfix.mydecaturga.app&hl=en

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The MyDecaturGA mobile app and the online citizen request system powered by SeeClickFix will be undergoing routine system maintenance on Tuesday, October 27 from 9 p.m. – 9:30 p.m. ET. The SeeClickFix website and mobile applications will not be available during the outage.

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Please be advised that SeeClickFix will be performing system maintenance this week to apply patches to recently discovered security vulnerabilities. This means that the MyDecaturGA mobile app and the web-based SeeClickFix request management system will likely experience an interruption in service during the following times:

Tuesday, 10/20 from 3:00 to 3:30 a.m. and 9:00 to 10:30 p.m.
Wednesday, 10/21 from 3:00 to 3:30 a.m. and 11:00 to 11:30 p.m.
Thursday, 10/22 from 1:00 to 1:30 a.m. and 3:00 to 3:30 a.m.

If you find yourself needing to report an issue during those times, leave a voicemail message at 404-377-5571 and staff will assist you during regular business hours.

 

 

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Gradschoolmatch, a tech start up located on West Ponce de Leon Ave. in the Fairview building, needs your vote. The company just applied for a $100,000 Mission Main Street grant from Chase bank. In order to become a finalist, Gradschoolmatch needs votes.

You can vote at the following link: https://www.missionmainstreetgrants.com/b/61777 

And you can learn more about Gradschoolmatch here, on Facebook, and follow the company on Twitter.

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AT&T announced today that parts of Atlanta, Decatur, Newnan, and Sandy Springs will be the first qualify for their GigaPower service.

From the press release:

The AT&T GigaPower network provides customers access to the fastest Internet available from AT&T, featuring speeds up to 1 gigabit per second. Ultra-fast Internet improves the customer experience for consumers and small businesses using the network to connect to the cloud, videoconferencing, online gaming or for other services.

Consumers in eligible areas can choose from a variety of plans. AT&T offers single, double and triple play bundles, so customers can select a combination of services to fit their needs. The packages below include waivers of equipment, installation and activation fees.

  • U-verse High Speed Internet Premier: Internet speeds up to 1Gbps starting as low as $120 a month, or speeds at 100Mbps as low as $90 a month, with a one year price guarantee.
  • U-verse High Speed Internet Premier + TV: Internet speeds up to 1Gbps and qualifying TV service starting as low as $150 a month, or speeds at 100Mbps and qualifying TV service as low as $120 a month, with a one year price guarantee.
  • U-verse High Speed Internet Premier + TV + Voice: Internet speeds up to 1Gbps with qualifying TV service and Unlimited U-verse Voice starting as low as $180 a month, or speeds at 100Mbps with qualifying TV service and Unlimited U-verse Voice as low as $150 a month, with a two year price guarantee.

The City of Decatur is thrilled to be one of the first cities in Georgia that will get connected to AT&T GigaPower,” said Peggy Merriss, City Manager, City of Decatur.  Our entire community looks forward to a future with incredibly fast internet speeds, and new opportunities for economic development, engagement, and education.”

For more information, or to check availability, please visit www.att.com/shop/u-verse/gigapower.html 

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google fiber cupcakes

It’s official, Google Fiber is coming to metro Atlanta. Google will be working closely with Decatur and other local city leaders on the next steps to build a brand new fiber-optic network capable of delivering gigabit speeds.

“We are here because of the hard work, passion and commitment of the city and its leaders,” said Kevin Lo, Director of Business Operations for Google Fiber. “The next chapter of the Internet will be written at gigabit speeds.”

Google Fiber is an Internet and TV service that provides Internet speeds up to one gigabit per second, along with hundreds of HD TV channels. Google Fiber is currently available in Kansas City, Provo, Utah and Austin, Texas.

“The City of Decatur is thrilled to be one of the metro Atlanta cities that will get connected to Google Fiber,” said Mayor Jim Baskett. “We are a community of homes, schools and places of worship. And we know that Google Fiber’s incredibly fast internet will benefit our community greatly. The entire city looks forward to partnering with Google to make the process of installing Google Fiber as easy and seamless as possible.”

The next stage of work includes designing and planning a new fiber-optic network down to a very detailed level. After this process, which will take several months, Google Fiber will begin constructing the network.

For more information about this announcement, visit the Google Fiber blog.  You can also sign up here and be the first to get updates.

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FAQs from Google

Now that you’ve announced Google Fiber is coming, what happens next?

In order to make the construction of Google Fiber as smooth and speedy as possible, Google will be working with city leaders over the next several months to complete a detailed design of a fiber network — an important step before starting construction, since building a network from scratch is a “measure-twice-cut-once” type of project.

Do you have a date when Google Fiber will start service?

It will take some time before Google Fiber starts signups. In the next several months they will be working with city leaders to design the network. Once there is a detailed plan in place, they can begin initial construction.

You mentioned that the next step is “designing your network”. What does that entail, exactly?

Google Fiber needs to build thousands of miles of fiber throughout the city – but they can’t just put it wherever they want. They take all of the information submitted during the planning process to create a comprehensive plan for building their fiber network. The design helps enable Google Fiber to do construction more efficiently and smoothly once they get going. Some concrete steps they will take during this next phase:

  • Use the infrastructure data that the city has shared to create a map of where they can put fiber (e.g., existing utility poles, conduit) and areas to avoid (e.g., water, sewer and electric lines), as well as the most efficient sequence of construction within the city.
  • A team of surveyors and engineers hits the streets to fill in any missing details. You may see crews out doing detailed surveying work — lots of staring up at poles and even a bit of geological rock-testing.
  • They take this information back to the office and create detailed network design maps, do work with the city to locate network infrastructure and fiber huts, and start to prepare permitting packages.
  • Then they design the network, street by street.

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Google Fiber Update

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Google has made an announcement that they are delaying decisions nationwide related to the Google Fiber project.  They expect to make a public update sometime in early 2015.

Expanding Google Fiber to new areas of the country is a significant undertaking, and large-scale infrastructure projects can sometimes take more time than originally planned. Decatur continues to work with Google to answer questions about processes like permitting and communications. Allowing sufficient time for planning and engineering will help ensure a smooth and efficient process.

The City of Decatur looks forward to our continued work with Google in 2015, and we remain optimistic about metro Atlanta’s prospects for selection.  If you have any questions, please direct them to Lena Stevens, lena.stevens@decaturga.com or 678-553-6577.

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small__3223999082Did you know that the city provides several online services to the community? Take a look at the service list below and make sure to sign up for CodeRed and Smart911 if you haven’t done so already.

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