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Posts Tagged ‘mobile app’

SeeClickFix Temporarily Unavailable Later Tonight

Posted in Technology, tagged , , , on June 15, 2017 | Leave a Comment »

SeeClickFix is undergoing routine system maintenance on Thursday, June 15, 2017 from 9:00 P.M. – 9:30 P.M. ET. The SeeClickFix website and mobile applications will be unavailable during the outage.

What does that mean for you? If you are a user of the “MyDecaturGA” mobile app or the “Submit a Service Request” button on the City’s homepage, the request portal won’t work during the 30 minute maintenance period. If possible, wait to make your request until after 9:30 p.m. so that it will go through without any issue.

MyDecaturGA

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MyDecaturGA app unavailable on 11/23

Posted in Community, Technology, tagged , , , on November 20, 2015 | Leave a Comment »

MyDecaturGAPlease be advised that SeeClickFix will be performing system maintenance on Monday, November 23rd from 10:00 P.M to 12:00 A.M. This means that the MyDecaturGA mobile app and the web-based SeeClickFix request management system will likely experience an interruption in service.

If you find yourself needing to report an issue during that time, leave a voicemail message at 404-377-5571 and staff will assist you during regular business hours.

Haven’t downloaded the app yet? You can find it here:
iTunes:
https://itunes.apple.com/us/app/my-decatur-ga/id1017611883?mt=8

Google Play:
https://play.google.com/store/apps/details?id=com.seeclickfix.mydecaturga.app&hl=en

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MyDecaturGA app to undergo maintainance tomorrow evening

Posted in Community, Technology, tagged , , on October 26, 2015 | Leave a Comment »

The MyDecaturGA mobile app and the online citizen request system powered by SeeClickFix will be undergoing routine system maintenance on Tuesday, October 27 from 9 p.m. – 9:30 p.m. ET. The SeeClickFix website and mobile applications will not be available during the outage.

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MyDecaturGA app to experience periodic outages this week

Posted in Community, Technology, tagged , , , on October 19, 2015 | Leave a Comment »

Please be advised that SeeClickFix will be performing system maintenance this week to apply patches to recently discovered security vulnerabilities. This means that the MyDecaturGA mobile app and the web-based SeeClickFix request management system will likely experience an interruption in service during the following times:

Tuesday, 10/20 from 3:00 to 3:30 a.m. and 9:00 to 10:30 p.m.
Wednesday, 10/21 from 3:00 to 3:30 a.m. and 11:00 to 11:30 p.m.
Thursday, 10/22 from 1:00 to 1:30 a.m. and 3:00 to 3:30 a.m.

If you find yourself needing to report an issue during those times, leave a voicemail message at 404-377-5571 and staff will assist you during regular business hours.

 

 

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Mobile app launch delayed

Posted in Technology, tagged , , , , , on May 2, 2014 | Leave a Comment »

The official launch of the new City of Decatur mobile app will be delayed a few weeks so that several technical issues can be resolved. Once it is all ready, the launch will be announced here on the Decatur Minute blog. city-of-decatur-logo-2in

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