The City recently received a letter from Barbara Boyarsky, Vice President and General Manager of American Water Resources alerting us of a “Notice of Mailing to Decatur Homeowners” with the following text:
“We are writing to you as a municipal leader in the Decatur area to inform you of our upcoming mailing and educational efforts.
As you may know, most property owners are not aware that they are responsible for the water lines running through their property. American Water Resources will soon send a letter to Decatur residents, informing them of this service line maintenance responsibility. The mailing will explain that: (i) normal wear and tear can cause water line leaks or breaks, (ii) property owners are responsible for making the necessary repairs, and (iii) repairs can cost thousands of dollars. AWR’s Water Line Protection Program provides property owners with an optional means to protect themselves affordably from the expense and aggravation of water line repairs.
Please be assured that this letter explains that our programs are offered by AWR and that we are independent of Decatur and the local utility.”
The letter includes a list of bullet points about American Water Resources. It ends with an invitation for the city to partner with American Water Resources “to jointly educate property owners” and “receive a licensing fee and create a new revenue stream.”
Please know that the City of Decatur is NOT partnering with Atlanta Water Resources and their mailing to Decatur Homeowners is not officially affiliated with the City of Decatur in any way.
